As a researcher with Gartner, my work focuses on developing best-practice solutions for heads of procurement, quality, and strategy. I build on my knowledge of organizational research to understand problems and generate insights for executives. This includes research and case studies on extending culture of quality to non-production functions. My recent work has focused on how companies can learn effectively about new digital business models.
Organizational behavior captured my interest during my three years as Research Coordinator for the Division of Hospital Medicine at the University of Texas Health Science Center at San Antonio. In this position, I had the opportunity to collaborate across disciplines, including researchers in medicine, education, and organizational behavior. This interdisciplinary work focused on improving medical education and patient care. Through this position, I began to understand the importance of team processes in determining patient outcomes. This realization led me to pursue graduate studies in organizational science. At UNC’s Kenan-Flagler Business School, I conducted research on team cognition, creativity, and decision making.
I earned my B.A. from the University of Kansas and M.S. from Texas A&M University, both in psychology. At Texas A&M, I conducted research on romantic relationships, the transition to parenthood, and self-regulation, primarily through the lens of attachment theory. This research also led me to develop an interest in the interface of work and family life, particularly during important family transitions.
Growing up in Kansas City, I developed a deep love for barbecue and Jayhawk basketball. Throughout my high school years, I worked for a weekly newspaper. This experience taught me three important lessons: 1) Everyone has a story to tell. 2) When writing is clear and simple, more people hear the message. 3) Details matter.
I now live in northern Virginia with my family. When I am not doing research or teaching, you can find me walking my dog on a nearby trail or exploring the city.